American popstar Taylor Swift has spoken out following Ticketmaster ‘s (not so new) failures when it comes to handling mass ticket sales for one of the world’s biggest musicians. This week as many know Ticketmaster suffered a huge blow after more than a reported 10m people (presumably crazed young girls) flocked to the site in an effort to buy tickets to the Eras tour. However, the experience turned a bit salty when most discovered that Ticketmaster simply couldn’t handle the traffic on top of the fact that prices were out of this world obscene.
“It goes without saying that I’m extremely protective of my fans,” Swift wrote on Instagram on Friday. ”It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse,” she said in the message, which doesn’t name Ticketmaster but alludes to the ticketing failure.
“There are a multitude of reasons why people had such a hard time trying to get tickets, and I’m trying to figure out how this situation can be improved moving forward,” she continued. “I’m not going to make excuses for anyone because we asked them multiple times if they could handle this kind of demand, and we were assured they could.”
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